24-hour Signal Receiving Center

TSIAMANTAS SECURITY, since its establishment, has put into operation a state-of-the-art Center for Receiving & Processing Alarm & Image Signals, with systems of European specifications and operating 24 hours 365 days a year. 

The properly trained staff monitors & responds immediately in case of violation of a customer’s space, mobilizing the mechanism provided for through the procedures of the company’s internal operation regulation similar to those of the ISO standard.

It accepts signals via PSTN, GSM, TCPIP, GPRS technology in all known protocols. With PSTN technology we receive TEST REPORT signals (check of good communication of the board with the Center) every 8 hours while with GSM GPRS TCPIP technology we have installed an ON-LINE platform, through which uninterrupted communication is checked and in case it is lost for longer than 1 minute, then an alarm is generated and the prescribed procedure is followed.

COMMUNICATION INTERRUPTION AND POWER OUTAGE FOR US MEANS ALARM 

Many people wonder why they need to pay for a Central Station since the alarm can notify them directly. It is obvious that a company that offers guarding services has more immediate protection reactions. TSIAMANTAS-SECURITY‘s Signal Receiving Center has a more complete picture of what exactly is happening in your home or business alarm and the ability to intervene at any time. In the event of an invasion of your premises, the different reactions of the people who come are indicative faced with such incidents if they are subscribers to K.L.S. or not.

No Signal Receiving Center: Is your mobile alarm ringing, is your premises being trespassed or has the system been triggered by a false alarm? In the best case scenario, you call a close acquaintance or relative to see what has happened to your home. In the worst case scenario, you rush back from wherever you are, only to find that you arrived too late.

With Signal Receiving Center: The trained operator of the Signal Receiving Center receives the signal and automatically checks if something is moving in the area. The operator immediately radios the privately-owned patrol car, which is on patrol at that time, which quickly rushes to the site. In the event that a violation is detected, the police is also notified for further action. If it finds that the damage is extensive (broken door, glass) then it remains in the space until your return. If this is not possible, then upon your instruction we have a uniformed guard guard the area until your return to repair the damage. The Signal Receiving Center, according to our experience, has a prompt service in handling calls from the Police because they know that there is an undoubted event in progress. Therefore the Police come even faster.

Our trained technicians program the alarm system so that Signal Receiving Center operators can know if you or your family members are in danger and call the police informing them that you are under threat. In particular, in the event that one of your family members returns home while an armed robbery is in progress, TSIAMANTAS SECURITY has taken care of its customers by giving them a specific ambush number in order to disarm the alarm and at the same time inform the Center that you are in immediate danger for us to intervene.
Our clientele is constantly updated about the reserved space even for power or phone outage issues.
Also, if there are elderly people in the area, by placing the relevant wireless remote control or wall button next to their bed, in the event of a health problem, the 24-hour Signal Reception Center is notified that they need medical assistance.

The time it takes a professional thief to hack the siren is less than 3 minutes. A simple alarm, easily disabled in the event of a power outage, vandalism or poor maintenance. TSIAMANTAS SECURITY provides the required assurance that everyone needs nowadays to protect their property and their integrity.

Even if you already have an alarm system, do it now ON-LINEyour request to connect to the Signal Receiving Center of TSIAMANTAS SECURITY and enjoy our innovative services at fully competitive prices.